The multiple feature regressions (loss of desktop app), feature removals (Emergency Contact Access) and customer-impacting issues (sluggish extension releases) that I've reported bring into question whether Dashlane is up to the task. At least the hackers haven't gotten into Dashlane. Some lessons should be gleaned regarding redundancy, rollback and operating a customer-facing service at scale. No Banner, notification or easily discoverable indicator on the Dashlane web site (comms on Reddit is a release and comms failure).No successful rollback executed within 24 hours (or less) of problem acknowledgement.They hold your valuables, in this case usually. Release made during the exceptionally important Christmas / New Years break with reduced staff for support / rollback Best for shared access Dashlane 3 3 at Dashlane How do password managers work Think of password managers like virtual safe deposit boxes.Avoiding the statement that "Manual QA" is a thing of the past, consider the prudence of a potentially customer-impacting release (manually QA'd or not) made in this manner: Dashlane Firefox extension Outage and Status History We've been monitoring Dashlane Firefox extension outages since April 29, 2021.
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